Shipping policy

Thank you for shopping with us! We want to ensure that your shopping experience is as smooth as possible, so we have outlined our shipping policy below.

1. Shipping Locations

We currently ship to addresses within United kingdom and select international locations. If you do not see your country during checkout, please contact us at carwallart@hotmail.com for assistance.

2. Processing Time

Orders are typically processed within 7-10 business days.
Orders placed on weekends or holidays will be processed the next business day.
You will receive an email updates throughout the manufacturing process and a confirmation once your order has been shipped, which will include tracking information.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

Standard Shipping:

2-3 days, Within the Uk.
5-7 days Europe
5-10 days United states/Canada.

Shipping costs are calculated at checkout based on the weight and dimensions of your order.

4. Shipping Costs

Shipping costs will be calculated and displayed at checkout. We periodically offer promotional shipping rates and free shipping on select orders. Keep an eye on our website for any ongoing promotions!

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to follow your shipment’s progress

6. Delivery Issues

If your order has not arrived within the estimated delivery time, please contact us at carwallart@hotmail.com with your order number and details. We will work to resolve any issues promptly.

7. Lost or Damaged Items

In the unfortunate event that your order is lost or damaged in transit, please notify us within 2 days of the expected delivery date. We will assist you in filing a claim with the carrier and either replace or refund your order as necessary.

8. Customs and Duties for International Shipping

For international orders, you may be subject to customs fees and import duties once the package arrives in your country. These fees are the responsibility of the customer as we have no control over these charges, and they vary by country.

9. Returns and Exchanges

Please review our Returns and Exchanges Policy https://www.carwallart.co.uk/policies/refund-policy for details regarding how to return or exchange items.

10. Contact Us

If you have any questions or concerns about our shipping policy, please don’t hesitate to reach out to us at carwallart@hotmail.com or call us at +44 7368212838. We are here to help!

Thank you for shopping with us!

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Raptor and Camper van

Fantastic service as always. Shane messages very quickly and creates the designs from my photos, which are great and very accurate representation. Then only a week before they’re finished and sent out to you, one of the best customer service businesses I’ve dealt with and fab products.

Thankyou for your kind words Roger. Always a pleasure to add a vehicle we have not done before.

They added my car

I couldn't find my car, Mustang Dark Horse anywhere but I emailed these guys and they added the design within 24 hours. The finished piece arrived 6 days later and it looks fantastic!

RSFocus

Great product brilliant communication from Shane. Highly recommend. Can’t wait to get the alfa

Great product, awful delivery

The wall art is beautifully made and looks every bit as good as we had hoped. Unfortunately Yodel delivered it to next door leaving it on their driveway leaning against the side of their car in full view of anybody passing by. There was no alert that the delivery had been made and pure chance we saw it as we went out later on and it was still there. That is not a reasonable and safe delivery.

Abarth rear diffuser badge

Very pleased with my order. Looks the business and totally different to the cheap looking scorpion badges most put on the diffuser. Highly recommended!

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